Making IT services reliable and improving their quality in a cost efficient manner are challenges that each IT organization faces on a regular basis. Leading organizations like Motorola and GE have dealt with this challenge using Six Sigma and Lean methodologies that drive quality while reducing defects and waste.

For smaller companies, the problem has always been getting started with a Six Sigma program without a huge investment in training, consulting and internal resources. Now you can apply the same Six Sigma techniques to improve infrastructure and application reliability, reduce errors in nightly processing, improve user provisioning processes and drive towards 100% accurate data in your systems.

Six Sigma tools for IT will enable you to understand and deploy Six Sigma techniques fast and efficiently as it contains all of the elements you need to launch a successful Six Sigma program in your IT organization today!

The purpose of the IT Governance and Compliance Toolkit is to provide IT managers with easy-to-follow instructions and a corresponding set of customizable tools to:

Establish IT governance in their organization
Establish a process for implementing policies
Ensure compliance and pass security audits

These tools are designed for IT Managers at small to midsize companies who either need to document IT policies to meet their own internal standards or are required to comply with regulations such as Sarbanes-Oxley, HIPAA, or governing bodies such as FDIC, EEOC, and others.

Managing business technology is a challenging profession. A successful IT manager must effectively juggle technology management with financial management. And in recent years, an increasing share of emphasis has been placed on the latter. Almost every decision you make has a serious impact on the bottom line so it is extremely important that you know your numbers and you know your company's accounting rules.

The Financial Templates for IT Managers covers all the basic financial modeling that every IT manager needs to deal with. From justifying new projects, to expense amortization to preparing your annual budget, this customizable collection of templates will step you through the financial "obstacle-course" that all IT managers must face.

According to Gartner, the number of workers telecommuting at least 1 day per week has doubled to 12 million since 2000. That number is expected to grow to 14+ million in 2009 as companies look for ways to cut costs and improve their bottom line. Naturally, companies are turning to IT management to provide the technology, training, support and procedures needed to balance an efficient workforce with a secure and stable IT environment.

If your company has a remote workforce or is planning to expand the number of telecommuting workers in 2009, then you are facing these challenges. Wouldn't it be nice to benefit from all the days (and weeks) of work that IT managers in the field have already completed to create the various documentation and policy templates you need to successfully manage an external workforce?

If you answered "yes" to that question, the Telecommuting Resource Kit provides just what you need to get your arms around the telecommuting challenge. This unique and time-tested collection of templates comes from our partners at Toolkitcafe.com who compiled this documentation from top IT Managers in the field who serve at enterprises of all sizes.

Businesses today are quickly realizing the benefits of social media as a way to distribute information and interact with customers, partners, suppliers and employees. Company branded Facebook pages, Twitter feeds and blogs are now common place. But to complicate matters, employees often maintain personal blogs, Facebook and Twitter accounts, etcetera, on company time using company resources. In addition to the productivity issues this poses, the lines between company and personal business are all too often getting blurred in cyberspace exposing your company to potential PR disasters and even legal problems. To manage this, your company needs a concise set of policies to control the use of social media.

The Social Media Policies Toolkit provides a straightforward set of documents that you can put to use immediately at your organization. It's an ideal starting point for designing policies for social media websites and their use within your company. It includes straignforward guidelines on the procedures for maintaining company-branded social media content on the top sites today, including Facebook, Twitter and YouTube. Plus it helps you define the rules for employee's personal use of social media at your company.

The long-awaited release of Windows 7 is imminent and most analysts agree that the features are compelling enough for businesses to seriously consider this important upgrade. As an IT manager, you cannot ignore this release. Even if you don't plan to upgrade right way, it's a matter of time before your business will want to take advantage of Windows 7's speed, security and compatibility. In short, you need a Windows 7 Migration Strategy for your organization now so your company is ready to take the best upgrade approach once it hits the streets next quarter.